Privacy Policy

At Ritambh (referred to as "we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website (www.ritambh.com) and make purchases. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect both personal and non-personal information to improve our services and provide a seamless shopping experience. The types of information we collect include:

a. Personal Information

• Contact Details: Name, email address, phone number, and shipping/billing address.
• Payment Information: Credit card details, UPI, and other payment methods. We do not store your payment details directly; transactions are handled through secure payment gateways.
• Account Information: Username and password if you register for an account on our website.

b. Non-Personal Information

• Browser and Device Information: IP address, browser type, device type, operating system, and browsing behavior.
• Cookies and Tracking Technologies: We use cookies to collect information about your browsing activity to enhance your user experience. You can control the use of cookies via your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Fulfillment: To process and deliver your orders, provide customer service, and communicate with you about your purchase.
• Improvement of Services: To enhance your shopping experience, improve our website functionality, and customize product recommendations.
• Marketing and Promotions: To send you promotional offers, newsletters, and updates. You can opt out of receiving marketing communications by following the unsubscribe instructions included in such emails.
• Legal Compliance: To comply with applicable laws, regulations, and court orders.

3. How We Share Your Information

We do not sell, rent, or trade your personal information with third parties. However, we may share your data in the following circumstances:

• Service Providers: We may share your information with trusted third-party vendors who help us operate our website, process payments, and deliver products (e.g., shipping companies).
• Legal Obligations: We may disclose your information if required by law, to protect our legal rights, or to comply with court orders or legal proceedings.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet is entirely secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Your Rights

You have the following rights regarding your personal information:

• Access and Correction: You can access, update, or correct your personal information at any time by logging into your account.
• Data Deletion: You can request the deletion of your personal data, subject to any legal obligations that require us to retain it.
• Marketing Preferences: You can opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.

6. Cookies Policy

Cookies are small data files stored on your device that help us improve your browsing experience. We use cookies to:

• Remember your preferences and account details.
• Track your shopping cart and wishlist items.
• Analyze website traffic and user behavior.

You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect your user experience on our website.

7. Third-Party Links

Our website may contain links to external websites that are not operated by us. We are not responsible for the content, privacy policies, or practices of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have inadvertently collected information from a child under 18, we will take steps to delete that data.

9. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your data.