Refund Policy

At Ritambh, we are committed to ensuring your satisfaction with our products. If you are not completely satisfied with your purchase, we offer a simple and convenient refund process within 7 days of receiving your order. Please read the details of our refund policy carefully.

1. Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

You must request a refund within 7 days of receiving the product.
The item must be unused, unworn, unwashed, and in the same condition as when you received it.
The product must have all its original tags attached and be returned in its original packaging.

2. How to Request a Refund

To initiate a refund, please follow these steps:

Contact our customer service team at support@ritambh.com with your order number, details of the item you wish to return, and the reason for your return.
Once your refund request is approved, you will receive instructions on how to send the item back to us.
Return shipping costs are the responsibility of the customer, except in cases where the item was defective or damaged upon delivery.

3. Processing Refunds

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Please note that it may take additional time for your bank or credit card company to process the refund and post it to your account.

4. Defective or Damaged Items

If you receive a product that is defective or damaged, please contact us immediately at info@ritambh.com. We will arrange for a replacement or a full refund, including shipping costs, at no additional charge.

5. Late or Missing Refunds

If you haven’t received your refund within the specified time frame, please follow these steps:

Check your bank account or payment method again.
Contact your credit card company or bank as there may be a processing delay.