Terms and Conditions

Welcome to Ritambh (referred to as "we," "us," or "our"). By using our website (www.ritambh.com) and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our website or placing an order.

1. General Information

Ritambh is a designer clothing store based in Noida, India, offering high-quality apparel for men and women. These terms apply to all users of the website, including browsers, vendors, customers, merchants, and contributors.

2. Eligibility

To use our services, you must:

• Be at least 18 years of age or have the consent of a legal guardian.
• Provide accurate, up-to-date personal information.

3. Product Information

• We strive to display product colors and images as accurately as possible. However, we cannot guarantee that your device's display of any color will be accurate.
• All products are subject to availability, and we reserve the right to limit the quantities of any products or services we offer.

4. Pricing and Payment

• Prices for our products are subject to change without notice.
• We accept multiple payment methods, including credit/debit cards, UPI, and online wallets.
• All payments must be made in INR (Indian Rupees).
• In case of any payment failure, Ritambh will not be responsible for any loss or damages incurred.

5. Order Processing

• Once your order is placed, you will receive a confirmation email.
• Orders are processed within 1-3 business days. Delivery times may vary depending on your location.
• We reserve the right to refuse any order you place with us. If we cancel an order, we will notify you via email or phone.

6. Shipping and Delivery

• We offer shipping across India. Delivery charges may vary based on your location and the size of your order.
• Estimated delivery times are provided as guidelines and may be subject to delays beyond our control, including but not limited to courier service delays or force majeure.

7. Return and Exchange Policy

• We accept returns or exchanges within 7 days of delivery, provided the item is in its original condition, unworn, and with tags intact.
• To initiate a return or exchange, contact our customer support team at support@ritambh.com with your order details.
• Refunds will be processed once we receive and inspect the returned item.
• Shipping costs for returns are non-refundable unless the item is defective or damaged upon receipt.

8. Privacy and Security

Your personal information is protected in accordance with our Privacy Policy. By using our site, you agree to the collection and use of information as outlined in our Privacy Policy.

9. Intellectual Property

All content on this website, including text, images, logos, and product designs, is the intellectual property of Ritambh. You may not reproduce, distribute, or create derivative works without our express written consent.

10. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of these external sites.

11. Disclaimer of Warranties

• All products and services are provided "as is" without any warranties, express or implied.
• We do not guarantee that the quality of products, services, or information purchased or obtained from Ritambh will meet your expectations.

12. Limitation of Liability

To the fullest extent permitted by law, Ritambh is not liable for any direct, indirect, incidental, or consequential damages that result from your use of our website or services.

13. Governing Law

These terms are governed by the laws of India, and any disputes will be subject to the jurisdiction of the courts of Noida, Uttar Pradesh.

14. Changes to Terms

We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of the new terms.